Rental Trends took over a particularly poorly managed investment property of ours from another agent. They have been a breath of fresh air delivering continual prompt and professional service. The owner of Rental Trends attention to detail and personal availability have been added bonuses to assist with a difficult transition. We look forward to a continued happy relationship. ... Lord Tim Irish
Happy Landlord, Happy Agent – that’s only part of the story. Should tenants only hear from us when they do the wrong thing? Late rent, inspections not up to scratch, gardens overgrown!! Of course there is contact when we need to arrange maintenance or appointments. And working together with the tenant is a beneficial outcome for all involved. Its recognising the little things and rewarding tenants that can make a valuable tenant a ‘Happy’ one. Incentives go a long way … so put the effort in to retaining them!
A few ideas…
Reward and recognise good tenants and discourage their urge to move!