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Rentaltrends is a good rental agency. I felt a bit tricked by my former agency. They told me "of course you can transfer the money every fortnight" but it turned out that in order to do so I would have to pay for another agency collecting the money for them. With rentaltrends it was so much easier: I just created a reoccurring payment - done. Like most renters I was very worried about vacating the premises. But it was actually super easy. I got the... Sylvain Hohn
11 May 2018

FOUND THE RIGHT TENANT? KEEP THEM!

Real Estate News

Happy Landlord, Happy Agent – that’s only part of the story. Should tenants only hear from us when they do the wrong thing? Late rent, inspections not up to scratch, gardens overgrown!! Of course there is contact when we need to arrange maintenance or appointments. And working together with the tenant is a beneficial outcome for all involved. Its recognising the little things and rewarding tenants that can make a valuable tenant a ‘Happy’ one. Incentives go a long way … so put the effort in to retaining them!

A few ideas…

  • Certificate of Encouragement‘ for a tenant who consistently pays on time
  • Kids certificate for a tidy room at an inspection– parents do the cleanup but both will get a kick out of it.
  • Reduce their water bill for maintaining gardens to a high standard.
  • Small renovations such as updating the property with new carpets, fresh paint or a new appliance, e.g. dishwasher.
  • Small gift during the year or for an occasion such as Christmas, birthday or birth of a child.

Reward and recognise good tenants and discourage their urge to move!

 

SOURCE ; https://propertico.com.au/tips-help-tenant-selection/

 

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