Annie Longman - The team at Rental Trends are very good. They tell me exactly what needs to be done and I trust their recommendations, trust the directness and find all the team to be learned in the legislation. They are always willing to provide me with the facts.
Happy Landlord, Happy Agent – that’s only part of the story. Should tenants only hear from us when they do the wrong thing? Late rent, inspections not up to scratch, gardens overgrown!! Of course there is contact when we need to arrange maintenance or appointments. And working together with the tenant is a beneficial outcome for all involved. Its recognising the little things and rewarding tenants that can make a valuable tenant a ‘Happy’ one. Incentives go a long way … so put the effort in to retaining them!
A few ideas…
Reward and recognise good tenants and discourage their urge to move!