Loved Renting with this agency, just moved out and everything went so smoothly... couldn't ask for a better group of people ! Ruby Blossom
Happy Landlord, Happy Agent – that’s only part of the story. Should tenants only hear from us when they do the wrong thing? Late rent, inspections not up to scratch, gardens overgrown!! Of course there is contact when we need to arrange maintenance or appointments. And working together with the tenant is a beneficial outcome for all involved. Its recognising the little things and rewarding tenants that can make a valuable tenant a ‘Happy’ one. Incentives go a long way … so put the effort in to retaining them!
A few ideas…
Reward and recognise good tenants and discourage their urge to move!